Privacy Policy

Privacy Policy

Last updated: 14th April 2026

This Privacy Policy describes how Curious Cubs (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Curiouscubs.co (the "Site") or otherwise communicate with us (collectively, the "Services").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

 

2. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect varies depending on how you interact with us.

Information We Collect Directly from You:

  • Basic contact details: Name, address, phone number, email.

  • Order information: Name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information: Username, password, security questions.

  • Shopping information: Items you view, put in your cart, or add to your wishlist.

  • Customer support information: Information you choose to include in communications with us.

Information We Collect through Cookies:

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This includes device information, browser information, IP address, and details regarding how you access our Site.

Information We Obtain from Third Parties:

We may obtain information from vendors and service providers who collect information on our behalf, such as:

  • Shopify: Supporting our Site and Services.

  • Payment Processors: Collecting payment information to fulfill your orders and perform our contract with you.

3. HOW WE USE YOUR PERSONAL INFORMATION

  • Providing Products and Services: To process payments, fulfill orders, send notifications, manage your account, arrange shipping, and facilitate returns/exchanges.

  • Marketing and Advertising: To send promotional communications and show you advertisements for products or services.

  • Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

  • Communicating with you: To provide customer support and improve our Services.

4. COOKIES

We use Cookies to power and improve our Site, run analytics, and understand user interaction. Most browsers automatically accept Cookies, but you can choose to remove or reject them through your browser controls. Please note that blocking Cookies may negatively impact your user experience.

5. HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties:

  • Vendors: For IT management, payment processing, data analytics, customer support, and fulfillment/shipping.

  • Business Partners: Such as Shopify, to provide services and advertise to you.

  • Legal Obligations: To comply with applicable laws, respond to subpoenas, or protect our rights.

  • Business Transactions: In connection with a merger or bankruptcy.

6. USER GENERATED CONTENT

The Services may enable you to post product reviews. If you choose to submit content to any public area, this information will be public and accessible by anyone. We are not responsible for the privacy or security of information that you make publicly available.

7. THIRD PARTY WEBSITES AND LINKS

Our Site may provide links to third-party websites. We are not responsible for the privacy or security of such sites. You should review the privacy policies of any third-party platform you visit.

8. CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

 

9. SECURITY AND RETENTION

Please be aware that no security measures are perfect. We recommend that you do not use unsecure channels to communicate sensitive information. We retain your personal information for as long as necessary to maintain your account, provide Services, and comply with legal obligations.

10. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the following rights:

  • Right to Access/Know: Request access to the personal information we hold about you.

  • Right to Delete: Request that we delete your personal information.

  • Right to Correct: Request that we correct inaccurate information.

  • Right of Portability: Request a copy of your information to transfer to a third party.

  • Withdrawal of Consent: Where we rely on consent, you have the right to withdraw it.